Dental Receptionist/Front Desk - Michael R Dubnick DMD and Logan A Dubnick DMD - Boca Raton, FL

Permanent Dental Receptionist / Front Desk Job

Boca Raton, FL

Job Description

About us
Michael R Dubnick DMD and Logan A Dubnick is a small business in Boca Raton, FL. We are autonomous, customer-centric and social.
We're looking for a friendly and passionate Dental Receptionist to welcome patients, maintain our office and schedule appointments. You will answer phones, schedule appointments and greet dental patients. The ideal candidate will be detail-oriented, organized and good at working with people. As a receptionist/front office person you must be flexible when dealing with different people from all walks of life. Being a people person is essential for handling the many questions patients may have about the quality of treatments and the billing process. A friendly approachable personality is necessary for making them feel comfortable during their visit to our office.
You must have knowledge of dental terminology and procedures. Several years of dental front office experience is a must.
Clearly spoken English is a must and a second language is a plus.
A friendly demeanor is needed as your fellow staff members and doctors are simply awesome good people.
Responsibilities:

Check-in patients and notify dentist and rest of the staff when they are ready.
Verify patient’s dental insurance. Enter electronic dental insurance claims and pre estimates and create paper claims when needed.
Accept patient fee for service payments and patient insurance balance payments as well as post dental insurance claims payments.
Update the patient’s medical history forms with the latest information on medications, allergies, surgical procedures etc. and collection of identifying information like date of birth, name, contact details etc.;.
Answer any questions from patients and provide them with instructions for pre-treatment procedures and ask other staff to explain if you don’t know all the answers.
Help to make sure that the office runs smoothly.
Answer phone calls with a smile in your voice and schedule needed appointments for our current and new patients.
Always remember to treat others as you would want to be treated. This one means a lot to us.

Job Type: Full-time
Benefits:

Health insurance
Paid time off
Retirement plan

Schedule:

Monday to Friday
No weekends

Work Location: In person

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