Dental Financial Coordinator - Dental Horizons - West Palm Beach, FL

Permanent Dental Receptionist / Front Desk Job

West Palm Beach, FL

Job Description

Private dental office seeking talented patient financial coordinator who is cross-trained as a back office assistant. We need your help to grow our progressive and forward-thinking practice. We believe we play a key role in our patients total health and need your leadership to move our team to the next level. We are passionate about our patient and employee experience and understand they go hand in hand. We are looking for an exceptional front-office financial coordinator that supports and drives optimal oral health and can encourage patients to choose ideal treatment.

Our vision is to “Do More, Be More, Give More”. Our core values drive decision-making and allow for increased growth because you appreciate the values of gratitude, excellence, harmony, and stewardship. Excellent written and verbal communication skills (with patients and team), superb technology skills to navigate AI technology, and excellent customer service will propel your success! Emotional Intelligence is also valued at our office.

This role is for you if…

You understand the nuances of dental insurance and can communicate with patients how to effectively utilize their benefits.

You value dentistry, understand its role in systemic healthcare, and can confidently ask for OTC payments.

You can effectively create financial agreements to help patients get the dentistry they need.

You thrive in an environment of technology and progressive solutions.

Documentation and reporting of your efforts comes naturally.

You understand Key Performance Indicators of Collections, AR balances, and # claims past due.

You are passionate about personal and professional growth

Winning at our office looks like…

Self-managing your responsibilities using core values and established systems.

Working collaboratively with the dentist and team to make today better than yesterday.

Having crucial conversations with patients and team members to move the business forward.

Sharing your knowledge and skills to make the people around you better.

Requirements

At least 5 years in a dental office; Minimum 2 years’ experience as a dental assistant.

Working knowledge of Microsoft Excel, Outlook

Understanding of dental codes, nuances of insurance billing, and posting of claims.

Provide exceptional customer service to patients, doctors, office team

Able to confidently resolve conflict and find mutually beneficial solutions

Energetic and positive professional both in person and on the phone

Excelling at treatment planning, scheduling, and working with financing options with patients

Preference Given

Knowledge of Carestack

Medical billing experience for sleep appliances

Preference is given to individuals who have more working experience in both the back and front office.

To learn more about Dr. Kelson and his vision for Dental Horizons visit https://youtu.be/pMywQ6DeUNE
Schedule: M-Th / Tue-Friday rotating schedule
Compensation: $24-28 hour plus incentives, PTO, paid holidays, simple IRA with matching, health insurance options, and discount on dental services. Increased pay available after onboarding and training.

To apply, please provide your resume AND a brief paragraph indicating 1) where you found the ad, 2) what stood out to you in the ad that compelled you to apply and 3) and what your favorite candy bar is.

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