Dental Treatment Coordinator - Dental Center of Aspen Hill - Baltimore, MD

Permanent Dental Assistant Job

Baltimore, MD

Job Description

A Day in the Life of a Treatment Coordinator Team Member at Dental Center of Aspen Hill:
On any given at day you can expect to encounter the following:
Arriving at least 15 minutes before start time to be ready to go at 9am
Working with a driven team of individuals
Caring for patients who trust in our mission to provide quality care in a patient centric environment.
Working in an office that uphold teamwork
Treating every patient like family
Interfacing with patients through phone, email, and other platforms in a professional manner
Multitasking between different roles at the same time
Presenting treatment plans and financial arrangements in an eloquent manner
Following up with large treatment cases and fulfilling specific patient requests
Explaining treatment financing in a guided fashion that best fits the patients needs
Assisting in all administrative tasks at the front desk including answering phones, and collecting payments
Attending to patient responsible collections in a timely manner
Working with the front desk team to support completion of all daily administrative tasks
This role is for you if...
You love working in a fast paced environment
You thrive when surrounded by people
You enjoy quality conversation
You love working with patients
You can’t live without connection to staff and community
You absolutely love team work
You are able to prioritize your workload in an efficient manner
You are able to multitask, and accomplish multiple projects at the same time
Excellence in customer service drives you
You are comfortable speaking in front of others or groups of people
You demonstrate a positive attitude, self-motivation, organization, and resourcefulness.
You are driven by results, solutions, and impact
What Winning Looks Like:
-Seamless patient experiences are created for every patient every time
-We support you in winning by reviewing metrics related to treatment case acceptance, reappointment rates & treatment scheduling, financial arrangements, and treatment plan follow up and providing support and training to set you up to succeed!
-You are able to help provide financial arrangements and support to patients have the need for comprehensive dentistry
-You are the primary liaison for all financial related questions and solutions
REASONS TO APPLY:

Competitive salary and benefits package.
Opportunity to work with a talented and dedicated team.
Fast-paced environment with continuous learning and growth.
The chance to make a real difference in the lives of our patients.
Growth potential
Flexible hours or work/life balance
Unique patient demographic

What’s Next?
Still want to join our team? Great! If you enjoy working with driven team members and are looking to make a difference in the community, apply today! We take culture very seriously, and because of that, when it’s right, it’s right. If after reading the full job description you are thinking, “this sounds PERFECT” for me, then we want to get to know you. When you join the team here at The Dental Center of Aspen Hill you can expect everyday to be a fun adventure that you get to experience with a driven group of really cool people. We strive to provide quality care and hope you will too.
To apply for this position email your resume to maria@ddspartners.com.
If we think you’re a great fit we will reach out to you within 48 hours to set up an interview .
Please note: Only candidates with doctor references and relevant experience will be considered.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Schedule:

8 hour shift
Monday to Friday
No weekends

Application Question(s):

How would you handle patient rebuttals when they do not want to accept treatment?

Experience:

Dental terminology: 1 year (Required)

Language:

Spanish (Required)

Ability to Commute:

Silver Spring, MD (Required)

Ability to Relocate:

Silver Spring, MD: Relocate before starting work (Required)

Work Location: In person

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