Dental Receptionist - Dr Lane & Associates - Apex, NC

Permanent Dental Receptionist / Front Desk Job

Apex, NC

Job Description

At Lane & Associates Family Dentistry, we love to make you smile! We are currently seeking a Part-Time Dental Receptionist to join our incredible team at our Apex office!
Overall Responsibility:
The Dental Receptionist is an essential role on our administrative staff. They are responsible for ensuring patients are receiving a 5-Star experience from the initial phone call to check-in. Utilizing resources through Denticon and applying exceptional patience care techniques.

Key Tasks & Responsibilities:

Daily/Weekly/Monthly Tasks will include, but are not limited to:

Managing telephone calls, controlling, scheduling, and confirming patient appointments including gathering patient’s insurance information and updating current info.
Ensuring the next day’s schedule is filled for the doctor and hygienist, utilizing various reports.
Checking in patients utilizing dental software and ensuring proper paperwork given and filled out by patients.
Shares maintenance duties and keeps workspace neat and clean.
Other duties as assigned.

Skills & Attributes:

Excellent planning, analytical, and organizational skills
Strong interpersonal and communication skills
Possess a positive attitude and top-notch customer service skills
Work efficiently in a rapidly changing environment
Professional appearance and manner
Computer proficiency

Job Specifications:

High school diploma or GED
At least a year experience in a Dental or Healthcare setting
Ability to lift 15-20lbs.

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