Dental Front Desk Receptionist- West Houston - Spring Branch Community Health Center - Katy, TX

Permanent Dental Receptionist / Front Desk Job

Katy, TX

Job Description

The Dental Front Desk Receptionist works as part of the dental and/or medical office team performing necessary clerical duties to prepare patients for the Check-In/Out, Registration, Eligibility, and Scheduling process. Also responsible for answering telephones and gathering third party payment information, recording charges, and collecting payments.
QUALIFICATIONS:

High school diploma/GED
Bilingual English & Spanish (Required)
1 year customer service (Required)
6 months of Customer Service in the Dental Office (Preferred)

ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Responsible for greeting patients and visitors, answering telephone calls courteously and professionally, address questions, and routing calls accordingly.
2. Schedule clinic appointments at patient check out and by phone.
3. Always ensure patient confidentiality.
4. Observe patients in the waiting room and report any apparent illness or distress to clinical staff.
5. Responsible for maintaining the patients’ demographic information and inserting new/updated clinical and administrative documentation in charts.
6. Assist in maintaining a smooth patient flow throughout the clinic.
7. Ensures that patients are advised on the sliding fee scale and makes adjustments accordingly.
8. Gathers third party payment information, records charges, and bills patients for services provided as indicated on the encounter form.
9. Processes the charge entry into the Electronic Medical Records system.
10. Responsible for handling cash-patient payments.
11. Performs other duties as assigned.
12. All Health Center staff members have emergency and disaster response responsibilities. Participates in all safety programs which may include assignment to an emergency response team.
Job Type: Full-time
Pay: From $16.25 per hour
Benefits:

401(k)
401(k) matching
AD&D insurance
Dental insurance
Disability insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Loan repayment program
Paid time off
Referral program
Vision insurance

Schedule:

8 hour shift
Monday to Friday
Weekends as needed

Work Location: In person

Read More

Job by