- Permanent Dental Receptionist / Front Desk Job
- Fresno, CA
Job Description
**Overview:** We are seeking a highly organized and detail-oriented Dental Receptionist to join our team. The ideal candidate will provide exceptional patient care and support our dental office's day-to-day operations. This is an excellent opportunity for someone who is passionate about dentistry and is looking to grow their skills in a fast-paced environment. **Duties:** - Greet patients and families, answer phone calls, and respond to emails in a professional and friendly manner. - Manage patient records, including updating patient information, scheduling appointments, and preparing for procedures. - Verify patient insurance and coordinate with insurance providers as needed. - Utilize medical scheduling software to schedule appointments and maintain a smooth patient flow. - Coordinate with dentists and hygienists to ensure timely appointments and efficient patient care. - Perform medical collection duties, including sending and following up on outstanding invoices. - Organize and maintain patient files, both physical and digital, in accordance with HIPAA regulations. - Maintain a clean and organized office environment, including reception areas, exam rooms, and storage areas. - Assist with administrative tasks, such as filing and data entry, using computerized systems like Athenahealth. - Provide patients with educational resources and support to help them maintain good oral health. **Experience:** - Previous experience as a Dental Receptionist or in a medical office setting. - Familiarity with medical receptionist software and insurance verification processes. - Strong computer skills and ability to learn new systems quickly. - Excellent communication and organizational skills. - Ability to multitask and work effectively in a fast-paced environment. - High school diploma or equivalent required; associate's degree or higher preferred. **Skills:** - Experience in a medical office environment. - Proficiency with insurance verification and medical scheduling software. - Strong office management skills. - Ability to computerize patient information and maintain accurate records. - Familiarity with medical collection processes. - Experience with medical receptionist software and Athenahealth. - Excellent communication and organizational skills. - Ability to maintain patient confidentiality and adhere to HIPAA regulations.
Job Type: Full-time
Pay: $21.58 - $30.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
No weekends
Experience:
Customer service: 2 years (Required)
Dental terminology: 2 years (Required)
Computer skills: 3 years (Required)
Ability to Commute:
Thousand Oaks, CA (Required)
Ability to Relocate:
Thousand Oaks, CA: Relocate before starting work (Required)
Work Location: In person
