Front Office Specialists-Eastside Dental (Gainesville) - RURAL HEALTH CARE INC dba Aza Health - Gainesville, FL

Permanent Dental Receptionist / Front Desk Job

Gainesville, FL

Job Description

This is a full time position Monday-Friday 8:00 am-5:00 pm
POSITION SUMMARY
The Front Specialist is a multi-functional, fast paced, customer-oriented position. The incumbent may be responsible for one or more of the following: Front Office Specialist, Backup Support, Cashier, File Room and/or Telephone Operator. Each of these responsibilities serves integral role in AH operations. One of your primary responsibilities is customer service and a team spirit.

POSITION RESPONSIBILITIES  Greet patients in a polite, prompt and helpful manner.  To receive and take accurate telephone messages.  Strong interpersonal communication skills to support team efforts to the organization.  Direct customers to the appropriate resources when necessary.  Assist patients with necessary paperwork as needed.  Completes necessary paperwork such as encounter forms; uses computer system to generate information necessary for billing  Informs appropriate nursing staff of the patient’s arrival.  Enters all information and verifies information for billing and records purposes.  Translation  Confirming appointments

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