Dental Receptionist - Winchester general dental office - Fredericksburg, VA

Permanent Dental Receptionist / Front Desk Job

Fredericksburg, VA

Job Description

Job OverviewWe are seeking a dedicated and organized Dental Receptionist to join our team. In this role, you will be the first point of contact for patients, providing exceptional customer service while managing the front desk operations of our dental practice. Your responsibilities will include scheduling appointments, managing patient records, filing insurance claims and ensuring a smooth flow of communication between patients and dental staff. A strong understanding of dental terminology is essential for success in this position.
Responsibilities

Greet patients warmly and assist them with check-in and check-out processes.
Schedule and confirm appointments efficiently using practice management software.
Maintain accurate patient records, ensuring all information is up-to-date and compliant with health information management standards.
Handle incoming calls, addressing patient inquiries and directing calls as necessary.
Process patient files, including insurance verification and medical collections as needed.
Collaborate with dental staff to ensure seamless patient care and communication.
Utilize phone systems effectively to manage communications within the office.
Assist with administrative tasks as required to support the overall operations of the practice.

Skills

Proficiency in dental terminology
Familiarity with healthcare environment and documentation.
Knowledge of dental terminology to facilitate effective communication with patients and staff.
Experience with file management systems for organizing patient records efficiently.
Understanding of dental insurance collection processes to assist in billing inquiries.
Proficiency in Dentrix software
Strong organizational skills and attention to detail to manage multiple tasks effectively.
Excellent communication skills, both verbal and written, to interact professionally with patients and team members.

Qualifications

Dental office experience
Proficiency in using Dentrix software
Strong knowledge of dental terminology
Excellent organizational and communication skills
Previous experience in patient care and interaction
Ability to manage front desk operations efficiently

Job Type: Full-time
Pay: $17.00 - $22.00 per hour
Expected hours: 32 per week
Benefits:

401(k)
401(k) matching
Paid sick time
Paid time off

Schedule:

8 hour shift

Work Location: In person

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