Dental Receptionist/Front Desk - RD PLLC - Wheeling, WV

Permanent Dental Receptionist / Front Desk Job

Wheeling, WV

Job Description

We are looking to hire a friendly, professional, and hardworking dental receptionist. The receptionist's primary job is to ensure that dental patients’ appointments are appropriately scheduled, rescheduled, or canceled, depending on the needs of the patients.
The responsibilities of this position include, but are not limited to: entering patient information onto our data system, answering patients’ questions, and arranging referrals to other dental specialists. You should also be able to accept payments and prepare billing statements.
To be successful as a dental receptionist, you should be able to organize and maintain patient waiting areas as well as front-desk areas. Ultimately, a top-performing dental receptionist will perform all duties in a manner that ensures the efficient running of the dental practice.Dental Receptionist Responsibilities:

Greeting and welcoming patients to the practice in person as well as over the phone.
Scheduling, rescheduling, or canceling appointments as needed.
Assisting patients to fill out information forms.
Updating patient records and documenting recent treatments and procedures.
Scheduling follow-up appointments and providing phone confirmations and reminders.
Communicating with dental insurance providers to determine accurate patient payments.
Sending and receiving insurance pre-authorizations for treatment.
Verifying methods of payment and collecting payments as needed.
Performing general office duties, such as answering telephones, photocopying, filing, and faxing.

Dental Receptionist Requirements: High school diploma or GED.

Experience working in an office setting highly preferred.
Proven experience working in a dental office with knowledge of dental terminology is highly preferred.
Proficient in dental practice management software (Dentrix).
Working knowledge of general administrative practices.
Good telephone etiquette.
Exceptional organizational skills.
Excellent customer service skills.
Team Oriented and Hardworking
Reliable and Trustworthy
SERIOUS APPLICANTS ONLY

Job Types: Full-time, Part-time
Pay: $15.00 - $19.00 per hour
Expected hours: 24 – 32 per week
Benefits:

Dental insurance
Employee discount
Paid time off
Retirement plan

Schedule:

8 hour shift
Monday to Friday

Education:

High school or equivalent (Required)

Experience:

Dental office: 1 year (Preferred)
Office: 2 years (Preferred)

Work Location: In person

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