Front Desk Receptionist/Dental Assistant - Zen Dental - Phoenix, AZ

Permanent Dental Receptionist / Front Desk Job

Phoenix, AZ

Job Description

Job Summary:
We are seeking a Front Desk Receptionist/Dental Assistant to join our team. The ideal candidate will be responsible for managing the front desk, providing excellent customer service, billing insurances, treatment plan presenting, and ensuring the smooth operation of the office.
Duties:
- Answering phone calls and directing them to the appropriate department or individual.- Greeting patients and visitors in a professional and friendly manner.- Scheduling dental appointments and managing the appointment calendar.- Collecting patient information and updating dental records.- Verifying insurance coverage and obtaining necessary authorizations.
-Must be able to bill insurance claims and have knowledge of dental codes.- Assisting with patient check-in and check-out processes.- Handling patient inquiries, resolving complaints, and providing excellent customer service.- Maintaining cleanliness and organization of the reception area.
-Some back office duties.
Skills:
- Excellent communication skills, both verbal and written.- Proficiency in using phone systems and other office equipment.- Strong organizational skills with attention to detail.- Ability to multitask and prioritize tasks effectively.- Knowledge of dental terminology and procedures is a must.- Familiar with billing dental claims.
This is an exciting opportunity for an individual who is passionate about providing exceptional customer service in a dental setting. If you have the necessary skills and qualifications, we invite you to apply for this position.
Job Type: Full-time
Pay: $22.00 - $30.00 per hour
Expected hours: 35 per week
Benefits:

401(k) matching
Dental insurance
Employee discount
Flexible schedule
Paid time off

Schedule:

8 hour shift
Day shift
Monday to Friday

People with a criminal record are encouraged to apply
Work Location: In person

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