Dental Office Receptionist - Potomac Dental and Implant Center - Rockville, MD

Permanent Dental Receptionist / Front Desk Job

Rockville, MD

Job Description

About Us:
We are a rapidly growing dental practice that has been serving the North Bethesda community for 20 years. Our commitment to providing exceptional dental care and our dedication to patient satisfaction have been the cornerstones of our success. As we continue to expand, we are looking for a dynamic and experienced Front Desk Coordinator to join our team. This position offers excellent growth opportunities, including long-term perks and promotions.
Position Overview:
We are seeking a friendly, organized, and knowledgeable Front Desk receptionist with a background in dental insurance. The ideal candidate will be the first point of contact for our patients, managing appointments, patient records, and insurance claims with efficiency and a warm, welcoming demeanor.
Key Responsibilities:
Greet and assist patients as they arrive, ensuring a positive and welcoming experience.
Manage the front desk operations, including answering phones, scheduling appointments, and handling patient inquiries.
Verify patient insurance coverage and eligibility.
Process insurance claims and follow up on unpaid claims.
Collect and record patient payments and co-pays.
Maintain accurate patient records and update information as needed.
Coordinate with dental staff to ensure smooth patient flow and efficient office operations.
Address patient concerns and provide information about treatments, policies, and insurance matters.
Assist with administrative tasks such as filing, data entry, and office organization.
Qualifications:
Previous experience working in a dental office is required.
Experience with dental insurance policies, billing, and claim processing.
Excellent communication and interpersonal skills.
Strong organizational skills and attention to detail.
Ability to multitask and work efficiently in a fast-paced environment.
Proficiency in dental practice management software and basic computer skills.
A friendly and professional demeanor with a focus on patient care.
OR we will just train you until you are ready :)
Benefits:
Competitive pay with opportunities for bonuses.
Paid time off and holidays.
Opportunities for professional development and career advancement.
A supportive and friendly work environment.
Long-term perks and promotions as our practice continues to grow.
How to Apply:
If you are a dedicated professional with a passion for dental care and excellent customer service skills, we would love to hear from you! Please submit your resume and a cover letter.
Join our team and be a part of a thriving dental practice where your contributions are valued and your career can flourish!
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 30 – 40 per week
Schedule:

Monday to Friday
Weekends as needed

Experience:

Customer service: 1 year (Required)
Dental office: 1 year (Required)

Ability to Relocate:

Rockville, MD 20852: Relocate before starting work (Preferred)

Work Location: In person

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