Front Office Dental Receptionist - Haymarket Dental -Complete Care - Henrico, VA

Permanent Dental Receptionist / Front Desk Job

Henrico, VA

Job Description

OverviewWe are seeking a dedicated and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service while managing administrative tasks efficiently. This role is crucial in ensuring smooth operations within our facility, particularly in a hospital environment. Familiarity with medical terminology and scheduling is highly desirable.
Responsibilities

Greet patients and visitors warmly, ensuring a welcoming atmosphere.
Manage incoming calls and direct them to the appropriate departments.
Schedule patient appointments using medical scheduling software.
Maintain accurate patient records and documentation review.
Process medical collections and handle billing inquiries.
Utilize Epic software for patient management and data entry.
Perform 10 key typing for data input and file management.
Assist with the review of ICD-10 codes for accuracy in patient records.
Provide support to medical staff as needed, ensuring efficient communication.

Qualifications

High school diploma or equivalent; additional education in healthcare administration is a plus.
Previous experience in a hospital or healthcare setting preferred.
Proficiency in medical terminology and understanding of ICD-10 coding.
Strong customer service skills with the ability to handle sensitive situations professionally.
Excellent organizational skills with attention to detail for documentation review.
Ability to multitask effectively in a fast-paced environment.
Familiarity with Epic software is an advantage but not mandatory; training will be provided.
Strong typing skills, particularly 10 key typing, are essential.

Join our team as a Front Desk Receptionist and play a vital role in delivering quality care to our patients while ensuring efficient administrative support within our facility.
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Benefits:

Health insurance
Paid time off

Medical Specialty:

Primary Care

Schedule:

Monday to Friday
No weekends

Language:

Spanish (Preferred)

Ability to Commute:

Haymarket, VA 20168 (Required)

Ability to Relocate:

Haymarket, VA 20168: Relocate before starting work (Required)

Work Location: In person

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