Princess Dental Staffing
Dental Front Desk Associate - Experienced - Seaport Dental Associates - Boston, MA
- Permanent Dental Receptionist / Front Desk Job
- Boston, MA
Job Description
Seaport Dental Associates is looking for an EXPERIENCED and motivated Dental Front Desk Associate to join our team. As an integral part of the patient experience, you will be responsible for all aspects of administrative duties required in a dental office, including providing outstanding customer service, scheduling appointments, and ensuring the smooth flow of the office.
Our ideal candidate is an organized, detail-oriented problem solver with excellent customer service skills. If you are looking for an opportunity to provide an exceptional level of service to patients while helping your team to succeed, and you possess the necessary qualifications, then we would love to hear from you! This is a great opportunity for someone looking to develop their career in the dental field. Compensation:
$24 - $28 per hour Responsibilities:
Greet patients and provide excellent customer service in a professional and welcoming environment
Process patient insurance claims and payments in a timely manner.
Insurance claim submission using a third-party clearinghouse
Patient billing, including sending statements and providing an explanation of patient's balance when requested
Provide patients with written estimates (out-of-pocket cost) for scheduled or recommended treatment
Verify patient information and insurance benefits to ensure accuracy of records
Schedule and confirm appointments, ensuring that all necessary information is available
Answer phone calls, emails, and other inquiries from patients in a prompt and courteous manner
Qualifications:
Minimum of 2 yearsâ experience as a dental front desk associate/insurance coordinator, preferably with Eaglesoft, but will train the right candidate. Please do not apply for this position without experience
Insurance credentialing and claims processing experience
Knowledge of dental office protocols and procedures
Excellent customer service and interpersonal communication skills
US Work Authorization
About Company
Seaport Dental Associates is a state-of-the-art, privately owned dental office with two locations. One office is located in the seaport area of Boston, and the other is in Milton, MA. We are looking for a motivated, very personable, and reliable candidate who is a team player and has a strong work ethic.
