Front Office Patient Care Coordinator needed in our dental office

Permanent Dental Receptionist / Front Desk Job

Fremont, CA

Job Description

Who We Are

Would you love to be part of a winning team? We are a center of Dental Excellence and our growing dental practice in Fremont is seeking an energetic front office administrator/treatment coordinator to join our dental family. We are willing to train the right candidate but you MUST HAVE some work experience working in a dental office, possess EXCELLENT COMMUNICATION SKILLS (both over the phone, text/email and in person) and have a caring personality and strong work ethic.

We have a wonderful office and a fun work environment! This is a great career opportunity to be part of a winning team. Our office focuses on high quality ethical dentistry, 5-star customer service and patient satisfaction (we are one of the top rated offices in Fremont with over 400 5-star reviews). We strive on teamwork and comraderie. We work in an upbeat, positive environment. You can go home every night knowing you have a strong team of highly ethical doctors supporting you to make a real impact in the lives of the patients!

Who We're Looking For

The Front Office Candidate MUST possess the following skills:

• Attention to Detail, be Organized, Self Motivated and maintain a Positive outlook
• must have great People Skills (ability to communicate clearly through all modes of communication including phone, email and text)
• Basic Computer skills 
• Basic math skills (comfortable with use of a calculator and calculating patient portion estimates)
• working knowledge of Dental Insurance
• Exhibits flexibility - willing to jump in and help the team if needed
• Energetic and enthusiastic
• Ability to manage time well and multi-task gracefully
• Be comfortable to promote the practice
• Answer phones effectively to get patients comfortable to come in to the office
• Schedule appointments effectively
• have a desire to deliver the best Customer/patient experience/service
• willingness to learn

The following experience would be a PLUS but we are willing to train the right candidate

• Experience with DENTRIX ASCEND (cloud based) Practice Management software is a PLUS
• Dental Assisting Experience is a PLUS

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• Mostly Weekdays 9-6 (possibly some Saturdays 8-5)

Ability to commute/relocate:

• Fremont, CA: Reliably commute or planning to relocate before starting work