Front Desk Dental Receptionist - Robert P. Moskal DMD PC - Franklin Oral Surgery - Franklin, MA

Permanent Dental Receptionist / Front Desk Job

Franklin, MA

Job Description

OverviewWe are seeking a dedicated and professional Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for our patients, providing exceptional service and ensuring a smooth operation at the front desk. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Duties

Greet patients warmly and assist them with check-in and check-out procedures.
Perform insurance verification and ensure all necessary documentation is collected.
Handle phone calls with professionalism, addressing inquiries and scheduling appointments.
Maintain patient records accurately using computerized systems, including Athenahealth.
Process dental payments and manage billing inquiries as needed.
Provide excellent patient service by addressing concerns and ensuring a positive experience.
Collaborate with dental staff to streamline operations and improve patient flow.

Skills

Excellent phone etiquette with strong communication skills.
Ability to operate computerized systems efficiently.
Strong organizational skills with attention to detail in managing patient records.
Ability to work effectively in a team-oriented environment while maintaining a high level of professionalism.

Join us as we strive to provide outstanding care to our patients while fostering a supportive work environment for our staff!
Job Type: Full-time
Pay: $22.00 - $26.00 per hour
Expected hours: 32 – 40 per week
Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Paid time off

Schedule:

Monday to Friday

Work Location: In person

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