Dental Insurance & Treatment Coordinator - Carewell Dental - Waltham, MA

Permanent Dental Receptionist / Front Desk Job

Waltham, MA

Job Description

Carewell Dental is a patient-centered dental office committed to providing top-quality care in a friendly and professional environment. We are seeking a highly motivated and detail-oriented Dental Insurance & Treatment Coordinator to join our team. If you have a passion for helping patients navigate their dental insurance and treatment options while ensuring a smooth financial process, we’d love to hear from you!
Key Responsibilities:

Verify patients’ dental insurance benefits, coverage, and eligibility.

Submit and follow up on insurance claims, appeals, and pre-authorizations.

Educate patients about their treatment plans, costs, and payment options.

Coordinate financial arrangements and assist patients in maximizing insurance benefits.

Maintain accurate patient records and billing information.

Collaborate with the dental team to ensure seamless patient care and scheduling.

Provide exceptional customer service and assist with front-desk duties as needed.

Qualifications:

Prior experience in dental insurance billing, treatment coordination, or front office administration.

Strong understanding of dental insurance plans, terminology, and coding.

Excellent communication and organizational skills.

Ability to multitask and work efficiently in a fast-paced environment.

Experience with dental practice management software (e.g., Dentrix, Eaglesoft, or Open Dental) is a plus.

Friendly, compassionate, and patient-focused attitude.

Job Types: Full-time, Part-time
Pay: $20.00 - $25.00 per hour
Expected hours: 20 – 40 per week
Benefits:

401(k)
Employee discount
Health insurance
Paid time off

Schedule:

Monday to Friday

Ability to Commute:

Rutland, MA 01543 (Required)

Ability to Relocate:

Rutland, MA 01543: Relocate before starting work (Required)

Work Location: In person

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