Dental Treatment/ Patient Coordinator - Elite Smiles - Mesa, AZ

Permanent Dental Receptionist / Front Desk Job

Mesa, AZ

Job Description

Dental Patient and Treatment CoordinatorIf you love people, we love you. Our office is excitedly growing, and we need you to help us with that. We are Elite Smiles, a privately owned Holistic Biological Dental Office. We focus on overall health and wellness for our patients. Our patients are wonderful, health conscious people who are looking for someone with an engaging mindset to help them schedule, wade through the intricacies of dental insurance, treatment planning, and gaining understanding regarding recommended dental care. We are a very team-oriented dental practice that works hard to support each other in their various tasks.
Our dental culture is supportive, and very focused on maintaining an Elite Level understanding of cutting-edge dentistry. We desire every one of our staff to understand and be able to articulate all of our various procedures, many of which only a handful of practices in Arizona can provide. We do this through initial one-on-one training, frequent meetings, quarterly officewide trainings, continuing education courses, and we even have a book club! If this seems exciting to you, we would love for you to apply.
Hours: Monday through Thursday 7am-5pm.
Qualifications:

1 year or more of dental experience
Or 2+ year experience in a customer service occupation
Happy, positive, and friendly attitude, with a desire to provide patients with a pleasing dental experience.
Proficiency in verbal skills
Confidence when speaking to patients
Willingness to jump-in and learn new skills
Great phone and computer skills for use in a digital office
Ability to handle challenging situations/questions with ease
Ability to work in a fast pace environment while maintaining composure
Professional skills, including speaking in front of a group and providing solutions within the team or with patients
Understanding of dental terminology
Understanding dental treatment planning and procedures
Ability to work within a system including maintaining open accountability to yourself and staff members

Position Includes:

Scheduling appointments and maintaining a full schedule
Dental treatment plan generation and presentation to patient
Dental insurance understanding and claim processing
Check in/out patients
Greet patients
Assist in educating patients in our office philosophy and treatments offered
Correspondence and follow-up to patients and other entities
Answer phones and patient questions/concerns
Assist with keeping office organization

We look forward to you joining our team. Sign-on bonus if you are hired. :)
Job Type: Full-time
Pay: $20.00 - $26.00 per hour
Benefits:

401(k)
Dental insurance
Paid time off

Schedule:

Day shift

Work Location: In person

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