Princess Dental Staffing
Treatment Coordinator/Dental Front office - Varner Family Dentistry - Rogers, AR
- Permanent Dental Receptionist / Front Desk Job
- Rogers, AR
Job Description
Dental Treatment Coordinator/Front Desk Receptionist We are looking to add an additional Receptionist to help manage our front desk on a daily basis and to perform a variety of clerical tasks. As a receptionist, you will be the first point of contact for our dental office. You will welcome our patients and help them during the check in process for their appointment. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant and friendly personality, as this is also a customer service role. Multitasking and stress management skills are essential for this position. As a dental treatment coordinator, you will help the doctor in scheduling patients for their next treatment appointments as well as call patients to fill the schedule when cancellations occur. You will also coordinate treatment plans to present estimates to patients. You will also send and process pre-determination claims for treatment plan estimates. Ultimately, a Receptionistâs duties and responsibilities are to ensure the front desk welcomes patients positively, and executes all administrative tasks to the highest quality standards.
Responsibilities
Greet and welcome patients as soon as they arrive at the office
Schedule appointments for the doctor's patients
Coordinate treatment plans and estimates
Send and process pre-determination claims
Verify dental insurance
Send referrals to other doctor's offices
Scan in documents including insurance cards, insurance info and provider reports from referring doctors
Answer, screen and forward incoming phone calls
Ensure reception area is tidy and presentable
Provide basic and accurate information in-person and via phone/email
Receive, sort and distribute daily mail/deliveries
Order front office supplies and keep inventory of stock
Perform other clerical receptionist duties such as filing, photocopying, scanning, emailing and faxing
Skills
Proven 1 year minimum work experience as a Receptionist, Front Office Representative in the dental field
Proficiency in Dentrix preferred
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service positive attitude
High school degree; additional certification in the dental field a plus
Ensuring HIPAA compliance and all applicable laws
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
Employee discount
Paid time off
Retirement plan
Schedule:
8 hour shift
Education:
High school or equivalent (Preferred)
Experience:
Computer Skills: 3 years (Preferred)
Dental receptionist: 1 year (Preferred)
Work Location: In person