Dental Front Office Professional / Assistant Office Manager - Kid-1 Pediatric Dentistry - Buckeye, AZ

Permanent Dental Receptionist / Front Desk Job

Buckeye, AZ

Job Description

Kid-1 Pediatric Dentistry has been serving greater Pinal County for over 25 years. We are excited to announce an opportunity to join our incredible team as a Dental Front Office professional. This full-time position offers a fun, dynamic working environment supporting the pediatric community of greater Pinal County. We are located in the heart of Casa Grande and are committed to providing comprehensive pediatric dental services and care to every child. Please note that this is an onsite role and not eligible for remote work.
Duties and Responsibilities
Optimize daily operations by maintaining, organizing, and filling provider schedules
Greet everyone in a professional and courteous manner
Answer phone inquiries and provide information about our pediatric dental services
Ensure all patient communication is acknowledged and responded to in a timely manner (voicemail and email)
Verify insurance benefits, ensure coverage clarity, and facilitate transaction processes
Prepare and present treatment plans to parents, making sure they understand their child’s care path and associated costs.
Handle daily financial tasks including submitting insurance claims, collecting and posting payments, and ensuring accurate billing and payments
Manage specialist referrals
Aid in training and staff development to meet office goals and standards
Develop programs to help attract more patients
Assist in employee performance activities
Identify areas of improvement for ownership
Run and analyze reports for management
Maintain patient data according to regulations and company policies
Ensure records are stored securely and in compliance with privacy and security regulations
Adhere to all HIPAA regulations
Take responsibility for the appearance and functionality of the dental office
Must be a self-starter, who enjoys a fast-paced environment
Qualifications:
Must have at least 2 years of dental front office experience, office management experience preferred
Proficiency in using dental software such as Dentrix or Epic is required
Strong communication skills are required
A friendly personality and professional appearance to represent Kid-1 to our community
Ability to multitask efficiently in a fast-paced environment
Strong attention to detail
Bilingual Spanish (Preferred)
Job Type: Full-time
Pay: $17.00 - $20.00 per hour

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