Dental Receptionist - Dr. Holly Leandri-May L.L.C. - Kingston, PA

Permanent Dental Receptionist / Front Desk Job

Kingston, PA

Job Description

Job OverviewWe are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing front desk operations in a busy dental office. This role requires strong communication skills, attention to detail, and the ability to handle multiple tasks efficiently.
Duties
***EXPERINCE WITH DENTAL BILLING IS A MUST***

Greet patients warmly and assist them with check-in and check-out processes.
Manage phone systems, answering calls promptly and professionally while addressing patient inquiries.
Schedule appointments and manage the dental office calendar effectively.
Verify patient insurance information and assist with insurance claims processing.
Maintain patient records in compliance with HIPAA regulations, ensuring confidentiality and accuracy.
File documents appropriately and maintain organized patient files for easy access.
Collaborate with dental staff to ensure smooth office operations and excellent patient care.
Handle billing inquiries and provide information regarding treatment plans as needed.

Skills

Proven experience in a front desk or dental receptionist role within a medical office setting is preferred.
Familiarity with phone systems and excellent phone etiquette skills are essential.
Proficient in using electronic health record systems such as Epic is a plus.
Strong customer service skills with the ability to communicate effectively with patients of all backgrounds.
Knowledge of HIPAA regulations to ensure patient privacy is maintained at all times.
Detail-oriented with strong organizational skills to manage multiple tasks efficiently.
Ability to work collaboratively in a team environment while maintaining professionalism under pressure.

If you are passionate about providing outstanding service in a dental setting and possess the necessary skills, we encourage you to apply for this rewarding opportunity as a Dental Receptionist.
Job Type: Full-time
Benefits:

401(k) matching
Continuing education credits
Employee discount
Health insurance
Paid sick time
Paid time off
Paid training
Uniform allowance

Ability to Relocate:

Kingston, PA 18704: Relocate before starting work (Required)

Work Location: In person

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