- Permanent Dental Receptionist / Front Desk Job
- Dallas, PA
Job Description
OverviewSprau Dental, a warm and inviting dental practice in the Back Mountain, is seeking a Dental Receptionist.
Are you great with people, organized, and seeking a position with an awesome team culture? This critical Receptionist position will serve as the first point of contact for patients, helping to create an outstanding first impression and patient experience. Amazing customer service is a must! Other receptionist duties include greeting patients, scheduling, billing, answering and redirecting phones, triaging emergency calls, and helping to ensure a full, productive schedule. This position may require working in shifts, so flexibility is a plus.
Responsibilities
Greet patients upon arrival for a warm and welcoming experience
Direct patients to the appropriate person/place within the office
Create and maintain a full schedule to meet daily goals set by doctors; reschedule and proactively fill cancellation timeslots as required
Execute accurate and timely billings via practice management software; process credit cards, explain payment options to patients, and facilitate in-house discount plan
Handle insurance billings and coding, paying acute attention to details and accuracy
Ensure the reception area is tidy and presentable, stocked with all necessary office supplies
Answer, screen and forward incoming calls
Receive, sort and distribute daily mail / deliveries
Order front office supplies and maintain inventory
Perform other clerical duties such as filing, photocopying, transcribing and faxing
Requirements & Skills
Customer service orientation, with the drive to create and maintain a friendly, welcoming environment for patients and staff
Previous medical/dental and coding experience strongly preferred
Relevant work experience as a Receptionist, Front Office Representative or similar
Proficiency in Microsoft Office Suite
Dental practice management software experience preferred
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Time-management and prioritization skills
High school degree
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 32 ââ¬â 40 per week
Benefits:
401(k)
Employee discount
Paid time off
Uniform allowance
Schedule:
8 hour shift
Day shift
Monday to Friday
No nights
No weekends
Work Location: In person
