Dental Front Office - Smile Oasis - Maitland, FL

Permanent Dental Receptionist / Front Desk Job

Maitland, FL

Job Description

We are looking for an enthusiastic and hard working dental receptionist to join our wonderful team!
JOB DESCRIPTION: Part- time/ Full - time. Dental front office associate. Must have experience with dental front office.
JOB SUMMARY:
ESSENTIAL FUNCTIONS:
● Greet all patients with a warm smile and friendly demeanor
● Answer phones
● Check in / Check out patients
● Bill dental insurance, post patient and insurance payments as required.
● Responsible for creating dental claims the day services are rendered.
● Ensure all treatment plans are completed and presented to patients; inclusive of all treatment plans the patients were unable to wait for while in the office. Explain the treatment plan details, address patient concerns and answer any questions.
● Assist the patient in prioritizing the treatment and establish a plan for scheduling and payment.
● Ensure all pre-authorizations are sent to the insurance companies and are tracked and followed up on in a timely manner.
● Build trust, and understand the patient’s objectives.
● Conduct financial consultations with all new patients and with existing patients when new treatment plans are presented.
● Manage and maintain the payment options and policies for patients to uphold the practice’s financial integrity.
● Understand the practice’s policy on working with dental benefit plans and be prepared to educate patients on their dental benefits.
● Oversee and track dental benefit plan accounts receivable and follow-up on claims regularly to ensure timely payment.
● Communicate with all outside and third-party financing companies offered to patients and educate patients on the available outside financing options.
● Assist in Practice’s collections protocol for all outstanding balances.
● Perform general office duties and other duties as required.
We look forward to meeting you!
Job Types: Full-time, Part-time
Pay: $17.00 - $18.00 per hour
Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule

Schedule:

8 hour shift

Supplemental Pay:

Bonus opportunities

Work Location: In person

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