Dental Receptionist - Munson & Munson PC - Bradford, VT

Permanent Dental Receptionist / Front Desk Job

Bradford, VT

Job Description

Overview
We are looking for a friendly and organized dental receptionist to join our team and be the welcoming face of our dental practice. In this role, you will handle a variety of front desk responsibilities, including greeting patients, scheduling appointments, managing patient records, collecting payments and filing insurance claims. This position is 4 days a week.
Responsibilities

Greet patients warmly and assist them with check-in and check-out processes.
Manage patient scheduling, including booking, rescheduling, and confirming appointments.
Maintain accurate patient records and files
Handle incoming calls with professionalism, utilizing effective phone etiquette to address inquiries and concerns.
Coordinate with dental staff to ensure smooth operation of the front desk.
Process patient information efficiently using phone systems and scheduling software.
Provide exceptional customer service to enhance patient satisfaction and loyalty.

Skills

Experience in an office setting is preferred.
Strong customer service skills with an emphasis on patient service.
Familiarity with front desk operations in a dental or medical setting.
Excellent phone etiquette and communication skills.
Ability to file documents accurately and maintain organized records.
A proactive approach to problem-solving and multitasking in a busy environment.

To learn more please email frontdeskmunson@gmail.com.
Job Type: Full-time
Schedule:

Day shift
No weekends

Work Location: In person

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