Dental Receptionist - DR. P. Brian Smaldino DDS - Youngstown, OH

Permanent Dental Receptionist / Front Desk Job

Youngstown, OH

Job Description

OverviewWe are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing the front desk operations of our dental practice. This role requires a blend of clerical skills and medical office management experience to ensure smooth scheduling, patient interactions, and administrative tasks.
Duties

Greet patients warmly and manage the front desk area efficiently.
Schedule appointments using dental software such as Eaglesoft or Epic.
Handle patient inquiries and provide information regarding services offered.
Maintain accurate patient records and update information as necessary.
Process patient check-ins and check-outs, ensuring all necessary documentation is completed.
Assist with medical coding and billing processes as needed.
Coordinate with dental staff to ensure effective communication regarding patient care.
Manage phone calls, emails, and other correspondence in a professional manner.
Ensure the front office area is clean, organized, and welcoming for patients.

Requirements

Previous experience as a Dental Receptionist or in a similar clerical role is preferred.
Familiarity with medical office management practices and procedures.
Proficiency in dental software systems such as Eaglesoft or Epic is highly desirable.
Strong organizational skills with attention to detail in managing schedules and records.
Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
Ability to multitask in a fast-paced environment while maintaining a positive attitude.
Knowledge of medical scheduling practices and basic coding principles is an asset.
High school diploma or equivalent; additional certification in medical office administration is a plus.

Join our team and contribute to delivering outstanding dental care while ensuring an exceptional experience for our patients!
Job Type: Full-time
Pay: $18.42 - $21.00 per hour
Expected hours: 34 per week
Benefits:

401(k)
401(k) matching
Health insurance
Life insurance
Vision insurance

Schedule:

No weekends

Work Location: In person

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