Dental Receptionist - Business Assistant - Markland Family Dental - Kokomo, IN

Permanent Dental Receptionist / Front Desk Job

Kokomo, IN

Job Description

Markland Family Dental is growing our front desk team!
Dental experience is required.
Supporting our front office as a Business Assistant, you’ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.
About Markland Family Dental
Markland Family Dental, like each Heartland Dental supported office, is unique to the community and the patients they serve.

Join a 10 person team that thrives on collaboration, communication, and community
Located at the corner of Markland and Washington in Kokomo
Monday - Friday 9am-4pm


Who is Heartland Dental?
As the largest and one of the fastest growing Dental Support Organizations, Heartland Dental provides exceptional service to its more than 2300 supported doctors in 38 states and over 1,400 supported offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported Doctors are the leaders of their practice and set forth their own clinical care philosophies.

Benefits:

Medical, prescription drug and vision insurance
Free dental services for yourself and your dependents minus lab fees
Life and disability insurance
401(K) retirement plan
6 paid holidays annually (after 90 days of employment), 2 weeks paid vacation (after one year of employment)
Continuing education provided and endless growth opportunities



More about the role

Greet and welcome patients as they enter the office to create a great first impression of our team
Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
Utilize Dentrix for patient scheduling and records
Schedule and confirm appointments for multiple providers in the office
File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
Post insurance and patient payments and process accounts receivables
Review treatment plan fees and payment options with patients
Partner with the providers and team to implement Heartland Dental systems to optimize office potential



Required Experience

1+ years of experience in a dental setting
1+ years of experience with insurance billing and accounts receivable
Dentrix or other dental software experience
Experience working in a fast paced, patient centric environment
Excellent verbal and written communication skills


Physical Requirements:

Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
Prolonged periods sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
Availability to attend virtual training sessions (or in-person) periodically throughout the year
As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL & TN.


At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.

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