Dental Front Office Assistant - Community Shores Dental - Community Shores Dental - Malden, MA

Permanent Dental Assistant Job

Malden, MA

Job Description

Community Shores Dental offers a wide range of high-quality dental services that can benefit patients of all ages. People love visiting our Norton Shores, MI dental office because we care about their experience! They also love that we use the latest technology and dental sedation. We know that you want the best dental care available! That’s why we use the latest technology in our office. We employ the use of digital X-rays, CT scan technology, heated massage chairs, and more. Our team is trained in the latest dental techniques to provide you with the highest quality results. When you choose Community Shores Dental, you are choosing a dental care team that can get you the results you need. Your comfort is our priority! To make sure you are completely comfortable during treatment, we offer four levels of dental sedation: inhaled sedation, oral conscious sedation, IV sedation, and general anesthesia. Each option can be used in certain situations depending on the procedure at hand and your level of anxiety. We also offer semi-private operatories and longer appointment times. We want to ensure that you have a positive experience at our office, so we do whatever is necessary to help you feel at home!
To learn more about our office, check out our website here: https://www.communityshoresdental.com/
Job Description
Our dental front office associates are the heart of our practice – they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team, you will have:

Work Life Balance (Monday: 7:45am-6pm, Tuesday: 9am-5pm, Wednesday: 12am-5pm, Thursday: 7:45am-5pm, Friday: 7:45am-4pm)
3 weeks PTO & 8 Paid Holidays
Paid Parental Leave
Medical/Vision/Dental Benefits
401k Match
Professional Growth and Career Advancement Opportunities

Key Responsibilities

Build and maintain productive schedules for our doctors and hygienists
Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing
Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment
Assist patients with understanding their treatment plan and increase dental case acceptance
Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices
Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary

Qualifications

Customer service experience
Dental office experienced (preferred)

Additional information
We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 
Working Environment & Physical Requirements
Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:

No weekends

Application Question(s):

Are you at least 18 years of age?

Ability to Relocate:

Norton Shores, MI 49444: Relocate before starting work (Required)

Work Location: In person

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