Front Office Team Member - Dental - Maple City Health Care Center, Inc - Goshen, IN

Permanent Dental Receptionist / Front Desk Job

Goshen, IN

Job Description

Description:
Job Summary:
Maple City Health Care Center (MCHCC) is a Federally Qualified Health Center dedicated to improving our community’s health by making quality comprehensive healthcare accessible to all. We strive for a healthy community where everyone is cared for.
The Dental Front Office member is a member of the Dental team that includes the Dental Site Administrator, Dentist, Dental Hygienists, Dental Assistants and Front Office. They support the mission and values of Maple City Health Care Center (MCHCC) by providing quality care in a team environment.
Duties and Responsibilities:

Coordinates the work of the Dental Front Office
Greets and receives patients and the general public, by phone or in person
Coordinates various activities related to front office procedures to assure a smooth patient flow and high quality of customer service
Works with Billing Team to ensure accurate and timely billing
Utilizes EMR in patient care and staff communication
Coordinates patient referrals
Completes opening and closing tasks
Other duties that support our shared work, as assigned
Demonstrates effective interpersonal skills
Requirements:
Required Skills and Abilities:

Bilingual: English/Spanish required
Associates degree preferred
Previous dental office experience preferred


Education and Experience:

High school graduate or GED equivalent required
Associates degree or equivalent work experience preferred
Six months previous customer service experience, preferably in a health care setting
Experience in cross-cultural settings

Requirements:

Ability to lift up to 15 pounds
Ability to perform prolonged or extensive standing and walking
Ability to perform considerable reaching, stooping, bending, kneeling, crouching
Ability to perform prolonged periods of time in front of a computer
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this work
We are required by federal law to verify identity and eligibility to work in the U.S.

What We Offer:

Competitive salary and benefits package (Retirement plan, health insurance, childcare reimbursement)
Opportunities for professional development and growth
A supportive and inclusive workplace culture
The chance to make a meaningful impact on the healthcare experience in our community

How to Apply:
To apply for this position, please submit your resume and a cover letter that highlights your experience and how your unique background will contribute to our team. We encourage candidates from all backgrounds to apply.

Equal Opportunity Employer:
Maple City Health Care Center is an equal opportunity employer, and we are committed to creating a diverse and inclusive culture. We do not discriminate on the basis of sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other protected status under the law. We celebrate diversity and are committed to creating an inclusive environment for all employees and the patients we serve

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