Dental Office Front Desk Administration - Albany Dental Care - Albany, NY

Permanent Dental Receptionist / Front Desk Job

Albany, NY

Job Description

Job Overview:
We are seeking a dedicated Front Desk Coordinator to join our team at Albany Dental Care. The ideal candidate will be responsible for providing exceptional customer service and administrative support to ensure the smooth operation of the front desk area.
Responsibilities:
- Greet and welcome patients and visitors in a friendly and professional manner- Answer phone calls and inquiries, directing them to the appropriate personnel- Schedule appointments- Maintain patient records and ensure all information is accurate and up-to-date- Handle billing and insurance verification processes- Assist with administrative tasks including filing, data entry, and correspondence- Familiarity with dental terminology to effectively communicate with patients and staff- Utilize phone systems efficiently to manage incoming and outgoing calls
Qualifications:
- Previous experience as a Dental Receptionist, or in an administrative role at a dental office is required- Proficiency in using dental practice management software- Strong communication skills and ability to interact professionally with patients and staff- Working knowledge of dental terminology- Ability to multitask in a fast-paced environment- Excellent organizational skills and attention to detail- Familiarity with office equipment and basic computer skills
Join our team as a Front Desk Coordinator and contribute to providing top-notch customer service in a private practice setting. This role offers the opportunity to work in a dynamic environment where your skills will be valued. Apply now to be part of our team!
Job Type: Full-time
Pay: $23.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:

401(k)
401(k) matching
Employee discount
Free parking
Health insurance
Paid time off

Schedule:

Monday to Friday

Experience:

Dental office: 1 year (Required)

Ability to Commute:

Albany, NY 12205 (Required)

Work Location: In person

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