Dental Patient Coordinator/ Dental Assistant - Dr. Patty Miami - Miami, FL

Permanent Dental Assistant Job

Miami, FL

Job Description

Our Cosmetic Dental practice is seeking an outstanding individual to provide extraordinary service for our patients in the treatment planning and collections service area.
We are looking for one outstanding person to add to our staff of winners. If you are organized, self-motivated and have high energy, you could be that person. If you also posses a can-do attitude, have customer service and computer skills, then you should apply.
Description:
Responsible for new patients’ smooth transition into the practice, for existing patients’ ongoing and pending dental care along with communication with patients during treatment.
Make quality dentistry financially available to patients and communicates with patients regarding their treatment plan, helps find the best way to finance the recommended treatment and makes appropriate financial arrangements with patients.
Key Tasks:
Patient Management
Greet new patientsAnswer and direct incoming calls in a courteous and professional mannerStrive to minimize the amount of time clients are placed on holdCommunicate messages to appropriate parties in a timely mannerScheduling and confirming appointmentsEntering patient information into the office systemPerform other administrative tasks as required by managementPull X-rays as appropriateReview health historiesSet up consultation room for consult appointmentsMaintain a professional reception area/office (organize patient education materials and magazines, straighten up the facility, report any larger maintenance issues to administrative assistant for follow-up)Securely store and handle patient records in compliance with legal requirements, including HIPAA privacy and security regulationsTreatment plan chairside with DrsAssist patients with insurance questions related to dentistry services received by the doctorBill insurance providers and follow up on payments.Billing to client and contact debtors (clients and insurances) to recover money owed on past due accounts.Discuss making payment arrangements and negotiate settlement agreements.Present treatment plans to patientsMake financial arrangements on all patients according to our financial policyArrange payment plans with patientsDocument the payment option selected by the patientFinancial arrangements must be made after the exam and consultation and prior to treatmentObtain a signed financial agreement if you decide to offer financing to the patient; Specify number of payments and due dates. Monitor paymentsRecord all financial verbal discussions with patient in the chart and enter this information in the computerPrepare and deliver a daily financial statement to the employerBook the first appointment and arrange for subsequent hygiene appointmentsCall patients after a difficult treatment visitBe an active participant in team meetingsPerform other tasks as assigned by the dentistBe prepared to quantify referral sources, dollars diagnosed; dollars accepted; percent accepted; dollars completed; percentage completed; actual production compared to monthly goals
Recall Patients:Check chart for any incomplete treatment two days prior to recall appointmentVerify chart has complete insurance informationGo over treatment to date with the patient and assess attitude toward any incomplete treatment. Update health historyEstimate costs of today’s treatmentMake yourself available to recalculate financial arrangements as neededContact patients when pre-authorization is received and proceed with schedulingTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily.The requirements listed below are representative of the knowledge, skill, and/or ability required.Is proficient in working with the office equipment and computer software used by the practice.Is emotionally and mentally mature, able to engender trust, and always ready to listenIs able to “get along” with fellow staff members.Treats all with respect and courtesyCan work well in teams of co-worksCan accept constructive criticismHas a desire and ability to work well with the publicIs organized, motivated, committed and self-directedHas a positive attitude about the practice, the services and the products soldHas outstanding verbal skills that reflects well on the practiceIncreases knowledge and skills through self-study and by attending courses and seminarsAble to understand concepts regarding duties and responsibilitiesHas dependable job attendance and can be relied on to follow through with assigned tasksRequirements:
Extremely strong writing skills. Ability to write letters, presentations and other written communicationsMust be able to work within deadlines and execute in a fast-paced environmentMust be able to manage multiple projects at the same time and be flexible to accommodate last minute changesGood interpersonal skills to maintain effective rapport with patients, dentists, other staff members and communityEffective verbal skills to communicate with patientsKnowledge of dental terminology
Job Types: Full-time, Contract
Pay: $15.00 - $20.00 per hour
Expected hours: No less than 40 per week
Benefits:

401(k)
401(k) matching
Dental insurance
Paid time off

Schedule:

8 hour shift
Day shift
Monday to Friday

Work Location: In person

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