Dental Front Desk Receptionist - ACCESS DENTAL - Bloomingdale, IL

Permanent Dental Hygienist Job

Bloomingdale, IL

Job Description

Job description
Summary of Position: We are looking for a Front Desk Receptionist to perform a variety of administrative and clerical tasks. As a Front Desk, you will be the first point of contact for our company. You will welcome guests and greet people who visit the Office. You will coordinate dental insurance benefits, check in and out, collect patient balances, provide future appointments, and ensure patients have a great experience.
To be successful as a Front Desk Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.
Responsibilities

Greet and welcome guests as soon as they arrive at the office
Direct patients to the appropriate person and office
Answer, screen and forward incoming phone calls
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Provide basic and accurate information in-person and via phone/email
Receive, sort and distribute daily deliveries
Order front office supplies and keep inventory of stock
Keep updated records of patients
Verify Dental Insurance benefits prior to patient appointments
Confirm dental appointments
Schedule patient appointments
Collect past due balances from patients
Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Skills

Proven work experience as a Receptionist, Front Office Representative or similar role DENTAL EXPERIENCE IS A ++
Proficiency in Microsoft Office
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional attitude and appearance
Solid written and verbal communication skills
Bilingual (English/Spanish)
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
High school degree
DENTAL - Enterprise scheduling program we use

Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Every weekend
Monday to Friday

Experience:

Customer service: 1 year (Preferred)
Dental office: 1 year (Required)

Work Location: In person

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