Dental Receptionist / Front Desk needed in our dental office

About Us:

We are committed to providing exceptional dental care in a warm and welcoming environment. Our mission is to enhance the overall well-being of our patients by delivering personalized, high-quality dental care. Our team of highly skilled and experienced dental professionals is dedicated to staying at the forefront of dental technology and techniques.

Job Description:
We are seeking a skilled and personable Dental Treatment Coordinator to join our thriving dental practice. As a pivotal member of our team, you will be responsible for ensuring seamless coordination of patient treatment plans, excellent communication with patients, and efficient collaboration with the clinical team.

Responsibilities:

• Schedule and manage patient appointments, optimizing the utilization of our dental providers' time.
• Conduct detailed discussions with patients about treatment plans, procedures, and associated costs, ensuring clarity and understanding.
• Work closely with insurance providers to verify coverage and maximize patient benefits.
• Maintain meticulous patient records, treatment documentation, and follow-up procedures.
• Respond promptly and professionally to patient inquiries, addressing concerns and providing empathetic support through phone and email.
• Collaborate with the clinical team to streamline workflow, enhance patient experience, and maintain high-quality care standards.

Requirements:

• Proven experience in dental administration or treatment coordination.
• Exceptional organizational skills, attention to detail, and the ability to multitask effectively.
• Strong interpersonal and communication skills to build rapport with patients and work seamlessly within a team.
• In-depth knowledge of dental procedures, terminology, and proficiency in Eaglesoft.
• Familiarity with dental insurance processes, claims, and pre-authorization requirements.
• Ability to thrive in a fast-paced environment, adapting to changing priorities with a positive attitude.

Qualifications:

• High school diploma or equivalent; additional education in dental office management is an asset.
• Previous experience in a dental office or healthcare setting.
• Demonstrated proficiency in dental software applications.
• Understanding of dental insurance processes and familiarity with relevant codes.

Salary: Salary will depend on qualifications and years of experience.