Dental Receptionist / Front Desk needed in our dental office

Permanent Dental Receptionist / Front Desk Job

Phoenix, AZ

Job Description

We are a small private practice in the heart of Arizona. Our main priority is patient care and experience. We pride ourselves in giving patient the best customer service and dental care. We provide a vast range of treatment which include bread and butter dentistry and single implant surgery, cosmetic veneers, Invisalign, and endodontic treatment. We are in a PPO insurance dominated area and offer in house plans and financing if necessary.

The individual we are looking for is a …

• Team player: someone who is mindful of other team members and patient(s).
• Hard working: dentistry is a tough; we want to see more than the bare minimum.
• Reliable: when one person is down, the whole team feels the burden.
• Multi-tasker: we are always three steps ahead in dentistry to stay efficient as possible.
• Friendly/good attitude: we pride ourselves with being a good energy team!
• Meticulous: a deal breaker; again... we like to stay efficient with limited mistakes.

We are looking for someone who gets along with the team and is looking to grow with the practice for years to come. 

Responsibilities:

• Dentrix proficient is a must*
• Meticulous in insurance eligibility and insurance breakdowns
• Proficient in treatment coordination for high production treatment
• Discuss copayments with patient on same day
• Scheduling patients for hygiene and production treatment
• Keeping schedule full of production for dentist and hygienist
• Vigilant at scheduling treatment
• Be able to work with third party billing with claim and AR
• Accurate patient payment collection
• Back office is a plus*