Experienced Treatment Coordinator - General Private Practice

Permanent Dental Receptionist / Front Desk Job

Los Angeles, CA

Job Description

Job Description

We are a fun and friendly Family & Cosmetic Dentistry practice with a beautiful office conveniently located on the West Side. Dr. Ahdoot is a graduate of the world-famous New York University College of Dentistry. He has been practicing since 2008 and is passionate about the art of Dentistry and healing others. Our clinical environment is supportive and focused on your personal and professional growth.

We are committed to serving our patients by providing information that helps them to make more informed decisions about their oral health and delivering personalized and gentle care. We are looking for an experienced and compassionate Treatment Coordinator with a positive mental attitude who knows how to make our patients feel like family.

Treatment Coordinator Responsibilities

• Schedule appointments in a productive and fluid manner
• Confirm appointments and follow up on no-shows
• Verify patient insurance and process claims
• Present detailed Treatment Plans
• Speak with patients regarding financial arrangements
• Take cash and credit card payments from patients
• Coordinate referrals to specialty offices
• Meet monthly production and collection goals
• Greet patients and inform them about their visit
• Register new patients
• Respond to patient questions or concerns
• Answer phones
• Communicate with patients promptly, using chat, email, and phone
• Deliver exceptional customer service at all times
• Support marketing endeavors
• Maintain a clean and friendly waiting area for patients
• Other duties as requested

 Skills and Experience

*** PLEASE NOTE:  If you do not have ALL of the required skills and experience, you application will not be considered ***

• Scheduling dental appointments – 2+ years required
• Insurance verification – 2+ years required
• Treatment plan presentation – 2+ years required
• Open Dental software familiarity preferred
• Excellent computer skills - required
• Excellent at mathematics and working with numbers - required
• Strong creative thinking - required
• Exceptional communication and people skills - required
• Strong attention to detail - required
• Maintain a positive attitude under fast paced situations - required
• Highly organized - required
• Excellent attendance record - required

Hours and Benefits

This is a full-time position with the following hours that are subject to change:

• Monday 9:00am-6:00pm
• Tuesday 9:00am-6:00pm
• Wednesday 8:30am-5:30pm
• Thursday 9:00am-6:00pm
• Friday 8:00am-4:30pm

• Employer contributes to medical insurance after 3 months of employment
• Free in-office dental benefits for employees plus discounts for family members
• Free parking in the building
• Uniforms provided
• Paid Time Off (PTO)
• Salary $30-$35/hour - DOE
• Exceptional growth and career advancement opportunities
• Monthly off-site Team lunches

Job Type: Full-time