Dental Receptionist / Front Desk needed in our dental office

Permanent Dental Receptionist / Front Desk Job

Glendora, CA

Job Description

Our outstanding dental practice is seeking an exceptional Dental Receptionist / Front Desk for an opportunity to join our dedicated team.

Who We Are

We are a premier luxury dental practice dedicated to providing exceptional care in full mouth reconstruction, dental implants, cosmetic cases, and general dentistry. Our commitment to excellence is reflected in our state-of-the-art technology, highly skilled team, and personalized patient experience. We strive to create a welcoming environment where patients feel valued and empowered on their journey to optimal oral health.

Who We're Looking For

• Strong Communication Skills: Ability to connect with patients warmly and professionally, explaining treatment options and addressing inquiries with clarity and empathy.
• Organizational Abilities: Exceptional multitasking skills and attention to detail in managing appointments, patient records, and billing processes.
• Proactive Approach: A desire to take initiative in promoting our services, enhancing patient outreach, and contributing to the overall growth of the practice.
• Knowledge of Dental Procedures: Familiarity with dental terminology and procedures to assist in treatment planning and patient education.
• Technological Proficiency: Comfort with dental software and billing systems, with a willingness to learn and adapt to new technologies.

Responsibilities

• Patient Coordination: Manage patient scheduling, confirm appointments, and ensure efficient patient flow throughout the day.
• Treatment Planning: Collaborate with the dental team to develop and present comprehensive treatment plans, clearly communicating options to patients.
• Billing and Insurance: Handle patient billing, process insurance claims, and follow up on outstanding payments while providing transparent cost information to patients.
• Outreach Initiatives: Develop and implement outreach strategies to attract new patients, including social media engagement, community events, and patient referral programs.
• Administrative Support: Maintain organized patient records, manage phone calls, and respond to emails, ensuring all patient information is up to date and secure.
• Customer Experience: Create a welcoming atmosphere for patients, addressing their needs and concerns promptly to ensure a positive experience from the moment they enter our practice.