Dental Treatment Coordinator/Front Office - High Plains Periodontics and Implant Dentistry - Lubbock, TX

Permanent Dental Receptionist / Front Desk Job

Lubbock, TX

Job Description

High Plains Periodontics and Implant Dentistry is seeking a Front Desk/Treatment Coordinator to join our fast-paced periodontal practice.
Our Front Desk/Treatment Coordinator will continue to grow our practice, build strong rapport, and deliver detailed information to our patients. This individual will schedule patient consultations, meet patients face-to-face, and answer questions about the treatment plan, collect payments, and present a professional impression of the practice. Strong verbal and written communication skills are a requirement.
We prefer someone that has experience working in a dental practice. In addition to our surgical practice, we have a growing hygiene department as well. The ideal candidate understands customer service and would thrive in a team-oriented environment where they can be recognized for their contribution to the practice. The ideal candidate is personable, reliable, and flexible as we are a wonderful team and support each other to achieve a high level of patient care.
Working hours are as follows:
Monday – Thursday 8am to 5pm
Friday – 7am to 12pm
RESPONSIBILITIES
· Greet patients and present a professional, sophisticated impression of our practice.
· Answer incoming phone calls and respond to patients on various requests.
· Collect and post patient payments for consultations, treatments, and surgeries.
· Utilize written communication skills via email daily.
· Assess patient needs and provide practice and procedural information in a clear manner.
· Develop treatment plans as directed by the doctor and present to the patient with fees, assist with financial arrangements, and deliver pre-operative information as needed.
· Schedule appointments and surgeries for patients: obtain consents, schedule post-op follow up appointments, and collect fees prior to procedure.
· Provide administrative support as needed.
QUALIFICATIONS
· High school diploma or equivalent.
· Minimum 2+ years of dental / oral surgery experience.
· STRONG computer skills including basic Microsoft programs such as Word / Excel, but also the ability to use a practice management system.
· EXCELLENT spelling / grammar and overall ability to express clear thoughts in writing and via phone.
· Ability to multi-task and exceptional attention to detail.
· Extremely organized and able to follow systems.
· Enthusiastic and loves customer service and interactions with the public.
· Ability to work independently.
· Excellent phone skills with a friendly, personable manner.
· Honest, reliable, and completes tasks on time with accuracy.
HOW TO APPLY
· On Indeed, or our office is open 5 days a week during the hours listed above. Bringing a resume by during these hours is always acceptable.
POSITION DETAILS
Salary is hourly, competitive, and based upon experience.
Job Type: Full-time
Language:
· English (required)
· Bi-lingual (a plus)
Work Location:
· 6123 79th St. Suite 100, Lubbock, Texas 79424
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:

401(k)
401(k) matching
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Vision insurance

Schedule:

8 hour shift
Monday to Friday

Supplemental Pay:

Bonus opportunities

Work Location: In person

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