Office Manager

Permanent Dental Receptionist / Front Desk Job

Phoenix, AZ

Job Description

Are you an experienced office manager looking to be a part of an awesome team? We are dedicated to our patients and strive to provide the highest level of quality care, every appointment, every day. This top-talent team is filled with highly skilled professionals who take pride in what they do while also having a little fun! If you think this is the place for you apply with us today!

What would you do?
The Office Manager is responsible for monitoring and managing the operations of a single dental practice.
Focus on executing operational tasks in the dental practice with the goal of enhancing practice level efficiencies and growth.
Work closely with the team to achieve practice goals by driving positive practice results and culture.
Lead and manage the team through development, feedback, and time and payroll oversight.
Be accountable for office goal achievement, team satisfaction, and patient experience (office reputation).
Maintain regular communication with the dental office team, doctors, and Director to review practice trends and performance with a focus on production, team costs, and collections.
Review and develop recommendations for improvement of operational processes working collaboratively with the owner.

Daily tasks include but are not limited to
Organizing patient flow and appointments, financial coordination of patient accounts/ ledgers, insurance check posting, A/R follow up, claim appeals, conflict resolution with patients, treatment planning, financial arrangements,
Working to maintain efficiencies in scheduling for goal achievement and coding of daily claims for service rendered and collection efforts.
End of day reporting focusing on Staffing Productivity.

Weekly and monthly tasks include but are not limited to
Adjusting staffing levels, patient visits and A/R balances, reporting of month end information as outlined by A/F, process deliverables by due dates to business support office.

To be successful in this position you will need
Budget and supply oversight, personnel management, and team building experience
A dedication to customer/patient satisfaction
To be exceptionally organized and detail oriented.
The ability to work collaboratively with doctors, practice team members and business support team members.
Active listening skills, and the ability to implement new and updated processes
Proficiency with technology including computers, e-mail, Excel, and shared drives.

Job Type: Full-time

Pay: DOE

Schedule:

Monday-Thursday 7:45-5pm

Benefits:

• Health insurance

• Holiday pay

• Paid time off

• Vision insurance

Supplemental pay types:
• Quarterly Bonus

Experience:
• Dental Practice Management: 2 years (Required)