Dental Assistant/Receptionist - Icy Dental - East Lansing, MI

Permanent Dental Receptionist / Front Desk Job

East Lansing, MI

Job Description

Full Job Description
Monday-Friday Position
Icy Dental is looking for a Dental Receptionist/Dental Assistant. The ideal candidate will have previous experience within the hospitality industry as well as exceptional customer care and communication skills. Pay for this position is $16-$24/hour, depending on experience, with a working schedule of Tuesday through Saturday, 8am - 6:00pm.
Position Responsibilities:

Serve as the concierge and first point of contact for the office. Ensure excellent customer service and timeliness of appointments for all patients
Answer phones, emails and text messages and respond to messages in a prompt manner
Check patients in and out, collecting appropriate payment information and patient information as needed
Assist the doctor chairside.
Set up and break down patient operatories.
Handle scheduling of patients and any alterations to schedule (rescheduling)
Manage the new patient experience - checking patients in, providing an office tour, introduce patient to doctor and assistants and ensure all new patient information is added into the computer system
Process claims and payments
Discuss treatment pans and financial arrangements with clients in a friendly and professional manner
Serve as the point person for office manager duties including: maintenance, mailing, supplies, equipment, bills, errands, shopping
Ensure cleanliness and tidiness of office

Requirements:

High school diploma required, Bachelor’s degree preferred
Previous dental experience preferred, but not required
Passion for learning and professional development. Self-starter mentality
Excellent time management skills and ability to multitask and prioritize work
Attention to detail and problem solving skills
Excellent written and verbal communication skills
Strong organizational and planning skills in a fast-paced environment

Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 32 – 40 per week
Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

10 hour shift
8 hour shift

Experience:

Dental receptionist/assistant: 1 year (Preferred)

Work Location: In person

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