Princess Dental Staffing
Dental Receptionist / Front Desk needed in our dental office
- Permanent Dental Receptionist / Front Desk Job
- Rancho Cucamonga, CA
Compensation
22-25 based on experienceWork Days
Mon, Tue, Wed, and ThuExperience Required
at least 5 yearsSoftware Experience
Open DentalFluency In
SpanishJob Description
Our outstanding dental practice is seeking an exceptional Dental Receptionist / Front Desk for an opportunity to join our dedicated team.
Who We are.....
We are a private practice seeking a Front Office Receptionist, who sets the tone and holds that same value, and wants to help our dental practice serve our patients more efficiently and compassionately.
A Front Office Receptionist needs to have excellent interpersonal skills, as well as work in a fast-paced, high-energy environment. If this sounds like you and you believe you would be a perfect complement to our team, we encourage you to apply Today.
Who We're Looking For.....
- Must possess excellent customer service skills, excellent communication skills, be positive, outgoing, people person, self-starter, and strong organizational skills
- Must have 3+ years minimum experience in a Dental Front Office position
- Experience in Dental industry terminology, dental billing for all insurance companies, PPO, Medi-cal, patient scheduling, insurance benefits, treatment plans, and practice management software (Open Dental, etc.)
- Excellent Follow-Through and Accountability
- Internet Savvy with knowledge in Microsoft Office software
- Fast learner
- Be able to schedule at 15-20 patients per day
- Team player
- Creative and comes up with no ideas on how to improve office
- If schedule is falling apart must have plan b as how to fill gaps
- Excellent in retaining patients and aiming to prevent patients from canceling their appointments
Responsibilities....
- Hours: Monday through Thursday / 9-5, Full-Time
- Greeting and welcoming patients
- Verification of dental insurance
- Answering phones with the utmost in customer service
- Preparation of treatment plan for presentation to patients
- Updating insurance information in practice management software
- Checking patients out and taking payment
- Schedule patients in both Hygiene and Treatment
- Participate with input in Morning Huddles and Team (staff) meetings
- Preparation of OrthoFx (clear aligners) plans for presentation to patients
- Sending out insurance claims on a daily basis for both PPO and Medi-Cal patients
- Receive, sort, and distribute mail/deliveries and lab orders
- Prioritize and manage multiple projects simultaneously
- Other administrative duties, as required by the doctor or designee
- Completes Monthly New Patient and “How did you hear about us” report
- Scan patient, insurance and other Practice Information when needed
- If needed assist in the back office
- Processing payment