Dental Receptionist / Front Desk needed in our dental office

Permanent Dental Receptionist / Front Desk Job

Rancho Cucamonga, CA

Job Description

Our outstanding dental practice is seeking an exceptional Dental Receptionist / Front Desk for an opportunity to join our dedicated team.

Who We are.....

We are a private practice seeking a Front Office Receptionist, who sets the tone and holds that same value, and wants to help our dental practice serve our patients more efficiently and compassionately.

A Front Office Receptionist needs to have excellent interpersonal skills, as well as work in a fast-paced, high-energy environment. If this sounds like you and you believe you would be a perfect complement to our team, we encourage you to apply Today.

Who We're Looking For.....

• Must possess excellent customer service skills, excellent communication skills, be positive, outgoing, people person, self-starter, and strong organizational skills
• Must have 3+ years minimum experience in a Dental Front Office position
• Experience in Dental industry terminology, dental billing for all insurance companies, PPO, Medi-cal, patient scheduling, insurance benefits, treatment plans, and practice management software (Open Dental, etc.)
• Excellent Follow-Through and Accountability
• Internet Savvy with knowledge in Microsoft Office software 
• Fast learner
• Be able to schedule at 15-20 patients per day 
• Team player
• Creative and comes up with no ideas on how to improve office
• If schedule is falling apart must have plan b as how to fill gaps
• Excellent in retaining patients and aiming to prevent patients from canceling their appointments

Responsibilities....

• Hours: Monday through Thursday / 9-5, Full-Time
• Greeting and welcoming patients
• Verification of dental insurance
• Answering phones with the utmost in customer service
• Preparation of treatment plan for presentation to patients
• Updating insurance information in practice management software
• Checking patients out and taking payment
• Schedule patients in both Hygiene and Treatment
• Participate with input in Morning Huddles and Team (staff) meetings
• Preparation of OrthoFx (clear aligners) plans for presentation to patients
• Sending out insurance claims on a daily basis for both PPO and Medi-Cal patients
• Receive, sort, and distribute mail/deliveries and lab orders
• Prioritize and manage multiple projects simultaneously
• Other administrative duties, as required by the doctor or designee
• Completes Monthly New Patient and “How did you hear about us” report
• Scan patient, insurance and other Practice Information when needed
• If needed assist in the back office
• Processing payment