Dental Front Office Coordinator - Otter Creek Dental - Grafton, WI

Permanent Dental Hygienist Job

Grafton, WI

Job Description

Dental Front Office Coordinator
At Otter Creek Dental, we pride ourselves on providing exceptional dental care in a friendly and supportive environment. Our team of professionals is dedicated to making every patient’s visit comfortable and their treatment effective. We are looking for a dedicated Dental Front Office Coordinator to join our dynamic team and help us continue to deliver top-notch service.
Position Overview:
The Dental Front Office Coordinator plays a critical role in our practice by managing patient treatment plans, facilitating communication between patients and the dental team, and ensuring a smooth, positive experience for all patients. The ideal candidate will be a detail-oriented, compassionate individual with excellent organizational and communication skills.
Key Responsibilities:

Patient Interaction: Greet patients, discuss their treatment options, and answer any questions they may have about procedures and insurance coverage.
Treatment Planning: Work closely with the dentist to develop and present comprehensive treatment plans, including cost estimates and payment options.
Scheduling and Follow-Up: Manage patient appointments, follow up on treatment plans, and ensure timely and efficient patient care.
Insurance Coordination: Verify insurance benefits, process claims, and assist patients in understanding their coverage and financial responsibilities.
Record Keeping: Maintain accurate and up-to-date patient records, including treatment plans, financial agreements, and correspondence.
Team Collaboration: Communicate effectively with the dental team to ensure seamless patient care and address any issues or concerns that arise.

Qualifications:

High school diploma or equivalent; additional education or certification in dental assisting or office management is a plus.
Proven experience in a dental office, with a strong understanding of dental procedures and terminology.
Excellent communication and interpersonal skills, with the ability to build rapport with patients and work collaboratively with the dental team.
Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities.
Proficiency in dental software and Microsoft Office Suite.
Knowledge of dental insurance processes and patient financing options is preferred.

Why Join Us?

Competitive salary and benefits package.
Opportunities for professional development and growth.
Supportive and friendly work environment.
State-of-the-art facilities and technology.

Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 34 – 38 per week
Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
On-the-job training
Paid time off

Schedule:

Monday to Friday
No weekends

Experience:

Medical terminology: 1 year (Preferred)
Computer skills: 1 year (Preferred)
Customer service: 2 years (Required)

Ability to Commute:

Hortonville, WI (Required)

Work Location: In person

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