Registered Dental Assistant (experience front/back) - S Dental - Dallas, TX

Job OverviewWe are seeking a dedicated and friendly Front Desk Agent to join our team at S Dental. The ideal candidate will be the first point of contact for patients, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Experience with Dentrix, patient scheduling, and verifying insurance preferred. Registered Dental Assistant License is a plus!
Duties

Greet patients upon arrival with a warm and friendly smile.
Manage patient scheduling efficiently, ensuring a full schedule with minimal down time.
Handle cancellations and modifications using Dentrix office management software.
While 90% of this position will be front desk, expect at least 10% working in the back to help turn rooms, assist with x-rays, and assist hygiene or doctor when needed.
Verify insurance for patients quickly and completely.
Maintain the front desk area, keeping it organized and presentable at all times.
Collaborate with doctor, hygiene, and back, as well as labs and other specialists to ensure patients are cared for and treated promptly.
Utilize phone systems and texting software effectively to manage incoming calls and texts and relay messages as needed.

Skills

Proven experience in a front desk role within a dental office setting is preferred.
Strong customer service skills with the ability to interact with patients professionally.
Knowledge of dental office systems, patient scheduling, and dental procedures is an advantage.
Excellent communication skills, both verbal and written.
Strong organizational skills with attention to detail in all tasks performed.

Job Type: Full-time
Pay: $17.00 - $22.00 per hour
Expected hours: 32 per week
Schedule:

Monday to Friday
No weekends

Work Location: In person

Read More