Dental Receptionist - Hewlett Family Dental - Shelbyville, KY

Job OverviewWe are a growing, established doctor-owned dental office in Shelbyville, Kentucky. We have just opened our new, state of the art office, and are looking for the right person to add to our wonderful team!
In this role, you will be the first point of contact for patients, ensuring a welcoming environment while managing administrative tasks efficiently. Your primary responsibilities will be scheduling appointments, handling patient inquiries, and maintaining accurate patient records in compliance with HIPAA regulations. The ideal candidate will possess strong clerical skills and familiarity with dental office management software. We use Dentrix.
Duties

Greet patients warmly and assist them with check-in and check-out processes.
Schedule and confirm patient appointments using Dentrix scheduling software .
Maintain patient records, ensuring all information is accurate and up-to-date.
Answer phone calls promptly, addressing patient inquiries and providing information about services offered.
Filing and processing patient payments and insurance claims.
Collaborate with dental staff to ensure smooth office operations and effective communication regarding patient care.

Qualifications

Previous experience as a Dental Receptionist, or Dental Scheduler is preferred.
Proficiency in using phone systems and office equipment to facilitate daily operations.
Familiarity with medical scheduling software, Dentrix, is highly desirable.
Experience with dental insurance filing and processing.
Strong organizational skills with attention to detail for managing patient files effectively.
Excellent communication skills, both verbal and written, to interact professionally with patients and staff.
Ability to work in a fast-paced environment while maintaining a positive attitude.

This is a great opportunity, and we encourage you to apply!
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Expected hours: 32 – 36 per week
Benefits:

401(k)
401(k) matching
Bereavement leave
Dental insurance
Employee discount
Paid time off
Retirement plan
Uniform allowance

Schedule:

Evening shift
Monday to Friday
Rotating weekends

Ability to Commute:

Shelbyville, KY 40065 (Required)

Ability to Relocate:

Shelbyville, KY 40065: Relocate before starting work (Required)

Work Location: In person

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