Dental Receptionist - JustSmilez Dental - Chesapeake, VA

Job SummaryWe are seeking a dedicated and organized Dental Receptionist to join our team at a busy dental clinic. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and ensuring smooth operations within the office. This role requires someone with a strong understanding of dental terminology and experience in patient service, as well as familiarity with medical scheduling and insurance processes.
Responsibilities

Greet patients warmly upon arrival and assist them with check-in procedures.
Manage appointment scheduling, confirmations, and cancellations efficiently.
Handle patient inquiries regarding services, insurance, and billing matters.
Maintain accurate patient records and files in compliance with privacy regulations.
Process insurance claims, including Medicare, ensuring all necessary documentation is submitted correctly.
Communicate effectively with dental staff to coordinate patient care and ensure a seamless experience.
Utilize dental software systems (such as Epic) for managing patient information and appointments.
Assist in maintaining a clean and organized reception area.

Experience

Previous experience in a dental office or clinic setting is preferred.
Strong knowledge of dental terminology is essential for effective communication with patients and staff.
Experience with medical scheduling and insurance processes is highly desirable.
Bilingual candidates are encouraged to apply to better serve our diverse patient base.
Excellent customer service skills are crucial for creating a welcoming environment for patients.

If you are passionate about providing excellent patient care and thrive in a fast-paced environment, we invite you to apply for this rewarding opportunity as a Dental Receptionist.
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Expected hours: 42 per week
Benefits:

401(k)
Paid time off

Schedule:

Monday to Friday
Rotating weekends

Ability to Commute:

Vienna, VA 22180 (Required)

Work Location: In person

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