Dental Patient Coordinator - RSDA - Norwell, MA

Do you love the idea of being part of a dynamic and growing business? Are you ready to join a fun, professional team? Is there anything better than putting a smile on a child's face every single day? If you have an upbeat, optimistic personality and enjoy working with others, then this is the role for you! No nights or weekends!
We are looking for a Patient Coordinator to serve as our patients’ first point of contact and manage all aspects of their care. Patient Coordinator responsibilities include scheduling new and existing patients, providing information about our services, and supporting a first and lasting impression with teamwork. If you have a knack for customer service and work experience in a front desk/coordinator position, we’d like to meet you. Ultimately, you will help create a pleasant and memorable experience for our patients.
Responsibilities

Welcome patients upon their arrival and ensure they feel appreciated and welcome
Scheduling appointments for patients in person or on the telephone
Manage the schedule
Organizing and maintaining patient information
Present treatment plans and financial contracts to responsible parties
Preparing letters, information packets, and other correspondences as needed
Collecting and posting account payments
Collecting necessary information (like contact details and exact dates of their appointment)
Provide information about our Adult, Orthodontic, and Pediatric services
Respond to questions in a timely, knowledgeable and professional manner
Liaise with our clinical staff and doctors to ensure all patients experience our commitment to service and care
Maintain updated records of calls and appointments

Skills

Minimum 1 year Dental Front Desk experience required
Excellent communication, multi-tasking, and organizational skills
Open Dental experience a plus

ScheduleFull time (4 days)
Benefits
Benefits available, including health insurance, for full time employees.
Job Type: Full-time
Pay: $23.00 - $28.00 per hour
Benefits:

Health insurance
Paid time off

Schedule:

Monday to Friday

Work Location: In person

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