Front Desk Dental Patient Coordinator - D2 Dental Associates - Malden, MA

Hello!We’re a boutique dental practice led by a husband and wife team, and we're currently looking for an experienced part-time or full-time Front Desk Business Team Member to join our close-knit crew.
We feel incredibly lucky to work alongside a team that not only enjoys each other’s company but also consistently goes the extra mile to support one another, our patients, and our doctors. Now, we’re searching for that bright, positive presence to join us — someone who will be the friendly face and voice of our practice, as the Scheduling Coordinator is both the first and last point of contact for our patients.
Your warm smile and upbeat energy should radiate through every interaction, making patients feel welcome and cared for from the moment they walk in to the moment they leave.
The ideal candidate will confidently manage the daily operations of the front office, including:

Patient scheduling and record keeping
Presenting financial treatment plans
Managing accounts receivable and the recall/re-care system
Ensuring the front office is organized, clean, and running smoothly

If this sounds like the kind of environment you’d thrive in, we’d love to meet you!
Our office hours are:
Monday 9am-5pm
Tuesday 9am-5pm
Wednesday 9am-5pm
Thursday 9am-5pm
Friday 9am-4pm (One Friday per month is 7:30am-2:30pm)
Saturday 8am-2pm
The successful candidate will have the following qualifications:
1. High school diploma
2. Desirable: 2 year of experience with DENTAL front office. We will consider a highly motivated, coachable, detail oriented professional whom we would train on the job.
3. Experience with Dentrix Practice Management Software, Dental Insurance Verification and Treatment Planning and Presentation.
4. Ready and available professional references from previous employers and coworkers to affirm your ultimate integrity and ethical standards.
5. A team player and able to adapt to office policy improvements (office is constantly striving for improved customer care/service).
6. Customer service and patient relations experience. Quick response/accurate data entry.
7. Experience and true understanding of what it means to ENGINEER the appointment book effectively.
8. Experience preparing and presenting financial option plans and present plan options to patient at end of their appointment.
9. Accuracy, Honesty, Integrity, DETAIL ORIENTED and an ability to always see room for improvement within one's own performance. MUST BE ABLE TO FOLLOW INSTRUCTIONS and document well.
If you believe that our requirements fit who you are, we would like to hear from you. Please EMAIL US WITH THE FOLLOWING INFORMATION: A letter of Introduction and your resume to the following email: DrDaria@D2DentalAssociates.com
THANK YOU for your attention to detail! We look forward to hearing from you.
Warmest regards,
Our D2 Dental Team
Job Types: Full-time, Part-time
Pay: From $26.00 per hour
Expected hours: 20 – 40 per week
Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Day shift
Monday to Friday
No nights

Work Location: In person

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