Dental Front Desk Receptionist (Dental Experience Required) - Dentist of Aventura - Miami, FL

Job SummaryWe are General dentist seeking a dedicated and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong organizational skills, attention to detail, and the ability to handle a fast-paced environment effectively.
Important Requirements:

Minimum 2 years of experience working specifically in a dental office is required.

(Please do not apply if you do not meet this requirement.)

Fluency in both English and Spanish is required.

(Must be able to communicate professionally in both languages.)
Responsibilities

Greet and assist patients and visitors in a friendly, professional, and welcoming manner.
Manage incoming phone calls with excellent phone etiquette; route calls appropriately and answer general inquiries.
Schedule, confirm, reschedule, and manage patient appointments efficiently using Open Dental software.
Understand dental terminology and the flow of dental treatments in order to schedule appointments accurately and appropriately.
Perform daily appointment confirmation calls and manage patient recalls for continuing care.
Maintain accurate patient records, update documentation, and ensure compliance with HIPAA and privacy regulations.
File and organize patient information and important office documents systematically for quick and easy access.
Collect reviews from happy patients on platforms such as Google, Zocdoc, and others.
Ensure the front desk, reception, and waiting areas are always clean, organized, and welcoming.

Experience

2 years of Previous experience as a dental front desk reception is a must

Join our team as a Dental Front Desk Receptionist, where you can contribute to providing outstanding service in a supportive, professional environment!
Please note: A background check will be required as part of the hiring process, and we will cover the cost.
To apply, please submit your resume for consideration.
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Expected hours: 40 per week
Schedule:

Monday to Friday

Work Location: In person

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