Bilingual Dental Receptionist/Front Desk - Dentists of Lansdowne - Fredericksburg, VA

Job SummaryWe are seeking a dedicated and detail-oriented Bilingual Receptionist to join our team. The ideal candidate will be responsible for managing front desk operations in a fast-paced environment, providing exceptional customer service to both English and Spanish-speaking clients. This role requires a strong administrative background, proficiency in medical terminology, and the ability to handle insurance verification and medical records efficiently.
Spanish Speaking Candidates are Encouraged to Apply!
Responsibilities

Greet patients and visitors warmly, ensuring a positive first impression of the office.
Manage incoming calls, schedule appointments, and provide information regarding services offered.
Perform insurance verification and assist patients with understanding their coverage options.
Maintain accurate medical records and ensure compliance with privacy regulations.
Utilize electronic health record systems such as Meditech and Epic for data entry and retrieval.
Assist with administrative tasks including filing, data entry, and office management duties.
Coordinate with dental office staff to ensure seamless patient flow and communication.
Support medical coding processes as needed to ensure proper billing procedures are followed.

Requirements

Bilingual proficiency in English and Spanish is required.
Previous experience in a medical or dental office setting is preferred.
Familiarity with insurance verification processes and medical records management.
Strong organizational skills with the ability to multitask effectively in a busy environment.
Proficient in using computerized systems for scheduling and record keeping (experience with Eaglesoft or Dentrix is a plus).
Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
Knowledge of medical coding is advantageous but not mandatory.

Join our team as a Bilingual Receptionist where you can make a difference in the lives of our patients while advancing your career in the healthcare field!
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Benefits:

Health insurance
Paid time off

Medical Specialty:

Primary Care

Schedule:

8 hour shift
Monday to Friday
No weekends

Work Location: In person

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