Front Desk Dental Receptionist - Dr. Ernest Orphanos - Hollywood, FL

Job OverviewWe are seeking a dedicated and professional Front Desk Receptionist to join our team. This role is essential in providing exceptional customer service and ensuring the smooth operation of our front desk area. The ideal candidate will be responsible for managing patient interactions, scheduling appointments, and handling medical collections with efficiency and care. A friendly demeanor and strong communication skills are crucial for success in this position.
Duties

Greet patients and visitors warmly, ensuring a welcoming environment.
Manage scheduling, including appointment confirmations and reminders.
Handle phone calls with professionalism, demonstrating excellent phone etiquette.
Process medical collections accurately and efficiently.
Maintain patient records using electronic health record systems such as EagleSoft, TDO Etc.
Assist patients with inquiries regarding their appointments and information.
Ensure the front desk area is organized and presentable at all times.
Collaborate with healthcare professionals to facilitate smooth patient flow.

Skills

Proficient in medical collection processes and scheduling.
Strong phone etiquette to effectively communicate with patients and staff.
Familiarity with electronic health record systems
Ability to type efficiently for data entry tasks.
Bilingual candidates are highly encouraged to apply, enhancing communication with diverse patient populations.
Excellent organizational skills to manage multiple tasks simultaneously.
Strong attention to detail to ensure accuracy in patient records and scheduling.

Join our team as a Front Desk Receptionist where you will play a vital role in creating a positive experience for our patients while supporting the operational needs of our healthcare facility.
Job Type: Full-time
Benefits:

401(k) matching
Dental insurance
Employee discount
Free parking
On-the-job training
Paid sick time
Paid time off
Uniform allowance

Medical Specialty:

Surgery

Schedule:

Monday to Friday
No weekends

Work Location: In person

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