Dental Front Office Coordinator - Wager Evans Dental - Reno, NV

Busy private practice dental office is looking for a full-time front office person. The ideal candidate will have a friendly attitude with compassion and empathy, a strong work ethic and organization skills.
Core Responsibilities:

Patient Interaction:
Greet patients warmly and professionally, creating a positive first impression.
Answer phone calls, take appropriate action.
Schedule new patients, gather all required patient information
Address patient inquiries and concerns in a timely manner
Return patient phone calls promptly
Scheduling and Appointment Management:
Schedule, reschedule, and manage patient appointments.
Schedule to daily goal.
Manage patient flow and ensure efficient office operations.
Send patient documents for annual updates and new patient paperwork
Administrative Tasks:
Maintain patient records and files.
Update Key Performance Indicators spreadsheet
Patient medical clearances
Other Responsibilities:
Assist with dental insurance posting
Act as a liaison between dentists, hygienists, and patients.
Discuss treatment plans with patients and schedule appointments accordingly including financial arrangements
Work as a partner with other front office staff

Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 36 – 40 per week
Benefits:

401(k)
401(k) matching
Employee discount
Health insurance
Paid time off
Retirement plan
Vision insurance

Schedule:

8 hour shift
Monday to Friday

Work Location: In person

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