Dental Billing Specialist - Holton Oral Surgery - Dubuque, IA

We are seeking a dedicated and detail-oriented Insurance Coordinator/Front Desk Staff to join our team. This role is essential in providing exceptional customer service and ensuring the smooth operation of our front desk activities. The ideal candidate will possess strong communication skills, a professional demeanor, the ability to multitask and a commitment to maintaining a welcoming environment for all visitors.
Responsibilities
 Greet and assist patients and visitors in a friendly and professional manner.
 Manage appointment scheduling, confirmations, and cancellations efficiently.
 Perform insurance verification, explain coverage details to patients, submit
insurance claims and follow up on outstanding claims to ensure timely payment
 Ensure accurate collection of patient information.
 Maintain patient records in compliance with HIPAA regulations.
 Utilize dental coding knowledge to assist with billing.
 Handle incoming calls and respond to inquiries regarding services offered.
 Coordinate with staff to ensure seamless patient flow and communication.
 Uphold office organization by managing medical records and documentation
accurately.
 Assist in maintaining a clean and organized front desk area.
Experience
 Previous experience in a front desk or administrative role is desirable.
 Familiarity with dental terminology and coding practices is highly desirable.
 Knowledge of HIPAA regulations and insurance verification processes is
essential.
 Strong organizational skills with attention to detail are required.
 Excellent interpersonal skills to interact effectively with patients, families, and
staff.
 Proficiency in office software applications is necessary for daily tasks.
Join our team where you can make a positive impact on the patient experience while
developing your skills in a supportive environment!
Job Type: Full-time
Expected hours: 36 per week
Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

Monday to Friday
No nights
No weekends

Ability to Commute:

Spencer, IA 51301 (Required)

Ability to Relocate:

Spencer, IA 51301: Relocate before starting work (Required)

Work Location: In person

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