Front Desk Dental Receptionist - Downtown Franklin Family Dentistry - Franklin, TN

Family-owned dental practice is looking for a fun, energetic, and patient service-oriented team member with front desk experience to join our team!
We are a family-owned dental practice located in the heart of historic downtown Franklin, TN. Great location! Come join our dental family and work out of a craftsman style home that has been restored into a beautiful dental practice. We have a great team atmosphere and offer a friendly, flexible environment with competitive pay and benefits. We are looking for someone that wants to join our team to contribute while learning and growing your front desk skills.
Tasks:
Call and/or text patients to confirm scheduled appointments and check patients in.
Assist office manager with calling and/or texting patients with outstanding treatment and unscheduled recall.
Call insurance companies to verify patient benefits.
Working on small marketing projects with assistance from office manager and marketing manager.
Go over treatment plans with patients and discuss financial options with patients.
General Activities:
Attend bimonthly staff meetings.
Provide superior customer service - answer patient inquires, greet patients and visitors.
Other duties as assigned by dentist and team.
Minimum Requirements:
Familiar with dental software – including billing and records management.
Front desk experience.
Strong social skills, with the ability to connect with team members and patients.
Energetic, patient-focused, problem-solving and growth mindset.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: No more than 35 per week
Benefits:

Bereavement leave
Continuing education credits
Employee discount
Flexible schedule
Free parking
On-the-job training
Opportunities for advancement
Paid orientation
Paid sick time
Paid time off
Paid training
Professional development assistance

Schedule:

8 hour shift
Day shift
No weekends

Work Location: In person

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